TERMS OF USE

These terms and conditions (“Terms and Conditions”) control your use of this website SwordShieldConsulting.com (“Website”). In these Terms and Conditions, “Sword & Shield Consulting” is referred to as the “Company”, “us,” or “we.” ​

‘You’ refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

The Sword & Shield Consulting website (the ‘Site’), the educational services made available through the site, and the content (the ‘Products’) are owned, operated, and maintained, as applicable, by Sword & Shield Consulting (‘we’, ‘our’, ‘us’, ‘SSC’ or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the “Terms”)

BY USING THIS WEBSITE OR ITS PRODUCTS AND SERVICES, YOU AGREE AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. THE COMPANY’S PRIVACY POLICY CAN BE FOUND IN THE PRIVACY POLICY. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE – AND ARE NOT AUTHORIZED TO USE – ALL OR ANY PORTION OF THE COMPANY’S WEBSITE AND ITS PRODUCTS OR SERVICES (AS DEFINED BELOW).

Please read them carefully before you use the services of this site.

• You should not use this site in an unlawful manner; you must respect website terms and conditions and follow the privacy policy.
• Under no situations or circumstances, the company will be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services or various resources such as email, blog, etc.
• Our services are free to any user with access to the internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fees. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.
• You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions.
• We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
• Sword & Shield Consulting is not responsible and is not obligated for issues in your network or server beyond certain limits.

Website usage guidelines

• Do not Insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others;
• Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive, or unlawful material or information;
• Do not upload, install, transfer files that are protected by Intellectual Property laws or software which affects other computers.
• It’s prohibited to edit HTML source code, reverse engineer, or attempt to hack.
• Do not run Spam services/scripts or anything which could affect infrastructure, and in turn, users.
• Do not communicate spam, advertise or sell services such as digital downloads, eBooks, or phishing links.
• You may not copy, distribute and indulge in plagiarism with website content or user-submitted content. ​

THE CONTENT

All website content or information that can be seen, heard, or otherwise experienced on the Site is copyrighted and belongs to Sword & Shield Consulting or its partners, affiliates, or third parties.

You may use the Site, the Service, and the Content for your own personal, non-commercial use only. You may download and print the available material for your own personal, non-commercial use only.

You will not transfer any information from the website or produce derivative work which you can display, distribute or transmit.

LINKS AND HYPERLINKS TERMS

This website may have links to other websites. We do not undertake any control over the content of these websites; nor are we responsible for their website content. The sole purpose of the links included is to provide users with information. Hence, Sword & Shield Consulting will not be held responsible.

COPYRIGHT AND INTELLECTUAL PROPERTY

We value and respect others' intellectual property and expect our users to do the same. The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are Sword & Shield Consulting.com, its affiliates, or other third-party licensors. The material on the site, including text, graphics, code, and/or software is copyrighted and belongs to Sword & Shield Consulting, therefore you may not duplicate, modify, publish or reproduce the content in any manner.

Sword & Shield Consulting does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing Sword & Shield Consulting products or services. The privacy policy and terms of use of the sites that you visit will administer that material. ​

Sword & Shield Consulting has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of Sword & Shield Consulting's intellectual property. You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner

HYPERLINKS

1. You may not mirror or frame the home page or any other pages of this Site on any other website or web page.
2. Do not link to Sword & Shield Consulting pages and subpages with spam links/anchor text which could provide a false impression. This may create misunderstandings for the users.
3. Do not use or include copyrighted or registered trademarks, or Intellectual property images, designs, or content as a link to Sword & Shield Consulting website.
4. Do not link to pages which support racism, terrorism.
5. Do not link to pages that provide pornographic content and violate human rights.

CLAIMS OF INTELLECTUAL PROPERTY VIOLATIONS

If you believe that your work has been used without your permission in a way that prompts copyright infringement. Please provide us the below information and we will act on it. The authorized person who will act on behalf of the owner of the copyright should send a digital or physical signature.

• A description of the copyrighted work that you claim to be infringing your IP.
• A description of where and how the material that you claim is infringing is located on the Sword & Shield Consulting website, with enough detail that we may find it on the website.
• Contact Details – Address, telephone number, and email address.
• A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner’s behalf.
• You can reach Sword & Shield Consulting to notify your claims of copyright by email info@swordshieldconsulting.com.

TRANSACTION TERMS

When you transact on the Sword & Shield Consulting website, you agree to the following terms of transactions.

• To make a transaction on Sword & Shield Consulting website, you are bound to pay for that transaction.
• Please pay close attention to your payment details such as total bill, taxes, shipping costs, discounts.
• There are certain products that require additional terms and conditions which you have to agree to before you make the purchase.
• WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH SWORD & SHIELD CONSULTING.
• No additional or different terms contained in any purchase order, document, transmission, or other communication shall be binding upon Sword & Shield Consulting unless agreed to by Sword & Shield Consulting in writing.
• Sword & Shield Consulting reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item, and refuse service to anyone.

PRICING DISCLAIMER

All prices, products, and offers of the Sword & Shield Consulting website are subject to change without notice.

While we make sure to provide the most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers, Sword & Shield Consulting reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

PROPRIETARY USE OF SWORD & SHIELD CONSULTING STUDY MATERIAL

Sword & Shield Consulting owns the Intellectual property rights of all the study materials provided to the delegates, partners, and affiliates. Therefore, no part of any course materials may be duplicated, transmitted digitally, mechanically, or by photocopying, recording and should not be translated into other languages without written permission.

CANCELLATION/ RESCHEDULING POLICY

Sword & Shield Consulting reserves the right to reschedule/cancel an event or change the location of an event.

• In case Sword & Shield Consulting cancels an event, a 100% refund will be paid to the delegate. Alternatively, the delegate can also choose a different session at no additional cost.
• If a delegate cancels a session, no refund will be made.
• If a delegate wishes to reschedule his/her session, a rescheduling fee of 50% of the course fee will be charged.
• Online Self-Learning courses have a 3-day refund policy. If you are not satisfied with the course and report this over an email to info@swordshieldonsulting.com within 3 days from the date of purchase we will refund the entire amount. This guarantee is considered void in any of the following cases. If the candidate has:
  1. Completed more than 30% of the course;
  2. Downloaded any of the offline materials;
  3. Attempted one or more mock exams;
  4. Used exam vouchers
• For registrations for our exam service, note that all exams will be booked within 1 year from the date of registration. Registrants will need to provide necessary information on time to enable us to book exams.
• No refunds will be made on examination services’ registration fees.
• Exam services will take up to 20 working days for processing examination applications.
• Soft copies will be provided for certificates received from third parties and accreditation bodies. If a delegate requires a print copy, an additional amount towards shipping, handling, and related charges will be charged on actual. ​